Individual Donor Manager

The Individual Giving Manager is an entrepreneurial, results-driven fundraising professional who helps create and implement fundraising strategies that achieve Marcus Performing Arts Center philanthropic goals. This role is responsible for designing and executing strategies to secure and increase financial support through the annual fund and other individual giving programs. The Individual Giving Manager will identify and qualify prospects, match donor interests to center goals, solicit donors, and oversee donor stewardship and benefit fulfillment. The Individual Giving Manager will also develop reports to illustrate giving trends and create donor correspondence. The Individual Giving Manager works with the whole center to build a Culture of Philanthropy that is inclusive of all. 

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Develop and implement annual giving strategies to meet or exceed fundraising goals through direct mail, email, social media, and other outreach methods.

• Collaborate with marketing and communications teams to design compelling appeals and donor stewardship materials.

• Manage donor benefit fulfillment – including access, staffing, tracking, ticketing, etc. - and the donor experience for the Donor Lounge for performances, presentations, and programs.

• Oversee the tele-funding program to ensure strategic goals and specific objectives are both articulated in advance and objectives are met. • Ensure that all gifts are stewarded consistently, appropriately, and in a timely fashion.

• Utilize CRM tools to track donor engagement, giving history, and forecast fundraising performance.

• Track and analyze campaign performance, using data and metrics to evaluate effectiveness and inform future strategies. Prepare documentation, proposals, talking points, information, data for all senior level meetings with potential donors/sponsors/partners

• Represent the development team in cross-departmental meetings and strategy sessions • Attend MPAC events, cultivating relationships with new and existing supporters. This job description provides the general nature and scope of responsibilities for this position.

Please note other duties and responsibilities may be assigned or removed at any time.

QUALIFICATION REQUIREMENTS  

cTo perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or abilities required.  

Education and Experience

• Minimum of 5 years of professional experience in donor relations, stewardship, alumni relations, advancement services, development operations.

 • Demonstrated ability to deploy stewardship and solicitation strategies, including setting fundraising targets and monitoring progress.

 • Demonstrated experience in building and maintaining relationships with individual donors and partners.

• Fundraising in the arts or other nonprofit experience preferred.  

Knowledge, Skills, and Abilities  

• A commitment to the arts and arts education.

• Ability to be appreciative of diverse perspectives, and a commitment to the organization’s initiatives.

• Outstanding written and verbal communication skills.

 • Excellent administrative, organizational, planning, and interpersonal skills.  

• Ability to identify, evaluate, investigate, and offer alternative solutions to problems.  

• Ability to anticipate and plan for the unexpected and adapt as needed.  

• Ability to work effectively in a collaborative/team setting.  

• Experience with donor relations software and ticketing system.

• Detail-oriented and highly organized

• Is a self-starter with high initiative.

• Willing and available to work flexible hours, including nights and weekends, as required.