Onboarding & Culture: Setting Fundraisers Up for Success

Onboarding is more than orientation, it’s the foundation for performance, engagement, and retention. This session explores how we can create intentional onboarding experiences that reinforce culture, clarify expectations, and support new team members from day one. Participants will examine how onboarding connects to values, supervision, and long-term success, even in fast-paced or resource-limited environments.

Key takeaways include:
•    Designing onboarding beyond “here’s how things work”
•    Clarifying expectations, roles, and success metrics early
•    Embedding organizational and team culture intentionally
•    Supporting new fundraisers in their first 90 days

A little about our presenter: 
With nearly 40 years of CEO and leadership experience, Mary Charles has successfully built, developed, and led teams of staff through annual operations, mergers, and transformational change for multiple Girl Scout Councils throughout Wisconsin and the US.